Privacy Policy

Effective date: September 21, 2026

Outfall Compliance ("we," "us," or "our") provides industrial pretreatment and sewer discharge compliance services to businesses. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information we collect

When you submit our contact form, we collect the information you provide directly, which may include:

Name
Company name
Email address
Phone number
Details about your facility or compliance situation that you choose to share

Like most websites, our hosting provider automatically logs standard technical information (such as IP address, browser type, and pages visited) for security and site performance purposes. We do not currently use advertising or analytics tracking cookies on this site.

How we use your information

To respond to your inquiry and discuss whether our services fit your situation
To prepare proposals, engagement agreements, and compliance work product if you become a client
To communicate with you about your engagement

We do not sell, rent, or share your information with third parties for their own marketing purposes.

How we share information

We may share your information with contracted professionals directly involved in delivering your engagement — for example, a licensed Professional Engineer reviewing and sealing corrective action documentation, or an analytical laboratory performing sampling required for your case. These parties are bound to use your information only to perform the services we've engaged them for.

We may also disclose information if required by law or to protect our legal rights.

Data retention

We retain contact form submissions and client records for as long as reasonably necessary to respond to inquiries, fulfill engagements, and meet our own recordkeeping and legal obligations.

Your choices

You may ask us to correct or delete the information we hold about you, or to stop contacting you, at any time by emailing office@outfallcompliance.com. We will honor reasonable requests, subject to any records we're required to keep for legal or regulatory reasons.

California residents: This site does not respond to browser "Do Not Track" signals at this time, as no common industry standard for such signals has been adopted. We do not sell or share personal information as defined under California law.

Security

We take reasonable measures to protect the information you share with us. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Children's privacy

This site is intended for business use and is not directed at individuals under 18. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The "effective date" above reflects the most recent revision.

Contact us

Questions about this policy or your information can be sent to office@outfallcompliance.com.